Terms of personal data protection
Privacy Policy
Felix Gabriel Corp, s.r.o. operates an e-shop at www.dtox.cz and processes certain personal data when providing services.
The processing of personal data is governed mainly by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016.
E-shop operator
Felix Gabriel Corp, s.r.o. operates the e-shop at www.dtox.cz.
VAT ID: CZ27776166
709 00
I. Processing of personal data
The processing of personal data is governed mainly by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation) (“GDPR”).
A. Processing of personal data when using e-mail and phone
If you are interested in our products and services, we will work with the contact details you provide to us, mainly by e-mail and phone. These include: name, surname, address, e-mail address and phone number, for the purpose of contacting you regarding further agreement concerning goods and services.
| Legal basis | Article 6(1)(b) GDPR – negotiations on a contract, or taking steps prior to entering into a contract at your request. |
|---|---|
| Processing period | We will process your data for no longer than one year from our last communication. |
B. Processing of personal data when purchasing
If you purchase from us, we will work with the data you fill in. These are mainly billing details: name, surname, address, e-mail address and phone number.
We need to process personal data in order to fulfil our contract – to deliver our goods or services to you. We will also communicate with you via your contact details regarding the status of your order, complaints or your questions.
We will further process personal data to fulfil our obligations arising from law, especially for accounting and tax purposes, or to handle complaints and similar matters.
| Legal basis | Article 6(1)(b) GDPR – performance of a contract and Article 6(1)(c) GDPR – compliance with our legal obligation. |
|---|---|
| Processing period | We will process your personal data for one year from your last purchase. |
C. Newsletters (commercial communications)
If you are a customer and did not prohibit it during purchase, we will use your e-mail address to send you our news.
Pursuant to Section 7(3) of Act No. 480/2004 Z.z. on certain information society services, if you did not prohibit this during purchase.
We will process your personal data for two years from your last purchase. You may unsubscribe at any time by e-mail or by contacting us.
Access to your data
Certain companies or other persons that help us operate our e-shop may have access to your data. These are:
E-shop operator
169 00 Praha 6
Czech Republic
VAT ID: CZ28935675
Other persons and companies
- companies involved in the dispatch of goods (Zásielkovňa)
- companies involved in payment processing
- provider of e-mailing services (Netdirect)
- chat provider (Smartsupp+)
- Heureka, Seznam.cz, Google, Alza
IV. Use of cookies
Cookies are text files containing a small amount of information that are stored on your device when you visit our website. Cookies are then sent back to the website or another website that recognises them on each subsequent visit.
Cookies perform various tasks, such as enabling efficient navigation between pages, remembering your preferences and improving the overall user experience. They may also help ensure that online advertisements are displayed more relevantly according to your interests.
We use the following cookies on the website
They are required for the proper functioning of the website, for example enabling login to secure areas and other basic functionality. This category of cookies cannot be disabled.
They allow us to recognise the number of visitors and monitor how the website is used. They help us improve the functioning of the website. We use these cookies only with your prior consent.
They are used to track preferences and display advertising and content relevant to your interests and online behaviour. We use these cookies only with your prior consent.
Please note that third parties, including external service providers, may also use cookies and/or access data obtained through cookies on the website.
Cookies used
| Category | Description | Duration |
|---|---|---|
| Necessary | These cookies are needed for the proper functioning of the website. | 6 months |
| Analytical | They help us understand how you use the website. | 6 months |
| Profiling (marketing) | They help display relevant content and advertisements. | 6 months |
Further information about cookies and their current list can be found through individual internet browsers, most often in the Developer Tools section.
Consent may be expressed through a checkbox in the cookie bar.
You may subsequently refuse cookies in your internet browser settings or set the use of only certain cookies.
V. Your rights in relation to personal data processing
GDPR gives you, among other things, the right to contact us and request information about what personal data we process, request access to this data and have it updated or corrected, or request restriction of processing. You may request a copy of the processed personal data, request erasure or data portability. You may object to processing based on legitimate interest.
If you believe that we are not handling your data correctly, you have the right to file a complaint with the Office for Personal Data Protection or to contact a court.